Refunds & cancellations
Updated November 1, 2026
Cancel a subscription
Open Settings → Billing in the Actiproc application and use the customer portal for the payment provider shown on your account. Cancelling a recurring subscription stops future renewals; access normally continues until the end of the paid period unless the provider’s terms or a refund require earlier termination.
Request a refund
Contact yigittilaver2000@gmail.com with the purchase date, email used at checkout and a description of the issue. Do not send card numbers or passwords. Refund eligibility is assessed under applicable consumer law, the applicable checkout terms and the merchant-of-record’s procedures. This page does not restrict statutory refund rights.
Who processes the refund?
Subscriptions will be processed by Creem once checkout is activated. The merchant of record is shown at checkout and on your receipt. Any approved refunds are processed by that provider, not by an unverified personal bank transfer.